Consumer reports and papers - Australian Securities and Investments Commission

Consumer reports and submissions

ASIC annual reports | EFT Code monitoring reports | ASIC submissions

Year	Subject	Report	Description
2008	CONSUMER PROTECTION Investor behaviour	Australian investors at a glance April 2008	Summarises the findings of research about Australian investors, including what influences their investment decisions.
	CASH & FIXED INTEREST Debentures	Understanding investors in the unlisted, unrated (UUD) market April 2008	Findings of research about Australian investors in UUDs, including who invests and what influences them.
	LOANS & CREDIT Home loans	Review of mortgage entry and exit fees April 2008	An industry review of entry and exit fees that apply to home mortgage accounts.
	LOANS & CREDIT Home loans	Protecting wealth in the family home Mar 2008	Examines the financial impact of borrowers refinancing.
2007	LOANS & CREDIT Equity release	All we have is this house Nov 2007	Examines the experiences of home-owners with a reverse mortgage.
2006	CONSUMER EDUCATION	Helping consumers and investors Dec 2006	ASIC's approach to consumer education.
	SUPER	Shadow shopping survey on superannuation advice Apr 2006	Examines experiences of people who got financial advice about their super.
2005	LOANS & CREDIT Equity release	Equity release products - Executive summary Nov 2005	Includes questions to ask when considering these products.
	DEBT COLLECTION	ACCC/ASIC debt collection guidelines Oct 2005	How the Trade Practices Act and the ASIC Act apply to debt collection conduct.
	DEBT COLLECTION	Collecting statute-barred debts Sept 2005	Debt collection industry practices.
	INSURANCE	Getting home insurance right Sept 2005	Examines the underinsurance of home buildings in Australia.
2004	RETIREES	Consumer decision making at retirement July 2004	This report reveals that there is a low level of planning by retirees before they retire.
	FINANCIAL SERVICES Disclosure	Disclosure of soft dollar benefits - financial planning industry July 2004	‘Soft dollar’ is any benefit received other than a basic cash commission or a direct client fee.
	FINANCIAL SERVICES Disclosure	Preferential remuneration Apr 2004	Examines whether consumers were receiving advice and disclosure required by law.
2003	FINANCIAL LITERACY	Financial literacy in schools - Responses to discussion paper June 2003	Examines financial literacy teaching in Australian secondary schools.
	FINANCIAL SERVICES	Finance and mortgage broker industry Mar 2003	Prepared by the Consumer Credit Legal Centre NSW for ASIC.
	FINANCIAL SERVICES	Quality of financial planning advice Feb 2003	ASIC/ACA research report.
	FINANCIAL SERVICES Disclosure	Tax-driven mass-marketed schemes Feb 2003	Report into the quality of advice and disclosure provided for primary production managed investment schemes.
2002	FINANCIAL SERVICES Disclosure	Use of past performance in investment advertising Sept 2002	An ASIC discussion paper.
	CONSUMER EDUCATION	Good practice in consumer education for Indigenous people Sept 2002	This report was undertaken to assist ASIC to provide effective consumer education to Indigenous people.
	FINANCIAL SERVICES Disclosure	Disclosure of fees and charges in managed investments Sept 2002	Review of Australian requirements and options for reform.
	FINANCIAL SERVICES Disclosure	Guide to good transaction fee disclosure June 2002	Guide to transaction fee disclosure for bank, building society and credit union deposit and payments products.
	SCAMS	International cold calling investment scams June 2002 Hook, Line & Sinker: Who takes the bait in cold calling scams? June 2002	ASIC reports into international telemarketing scams.
	CONSUMER EDUCATION Indigenous	Book up: Some Consumer Problems Mar 2002	A report on issues for consumer using the "book up" system."Book up" is a form of store credit common in regional Australia.
2001	CONSUMER EDUCATION	What is Effective Consumer Education? - a literature review Dec 2001	Research report prepared for ASIC by The Centre for Popular Education, UTS.
	CONSUMER EDUCATION	ASIC's consumer education strategy 2001 – 2004 Oct 2001	Desribes ASIC's consumer education role and priorities.
	FINANCIAL SERVICES	Account aggregation in the financial services sector issues paper - Executive summary to issues paper May 2001	Account aggregation services allow consumers to view their online accounts with a range of institutions. ASIC conducted a survey into aggregation services in Australia.
	INSURANCE	Life insurance disability insurance campaign report Feb 2001	Between May and September 2000 ASIC conducted a national surveillance campaign into advice and selling practices relating to disability insurance.

2000	FINANCIAL SERVICES Disclosure	Better disclosure for investors Aug 2000	ASIC regulatory guide. Practical steps a listed company can take to ensure that it meets continuous disclosure requirements.
	INSURANCE	Consumer understanding of flood insurance June 2000	Adequacy of disclosure, industry sales processes and some aspects of claims handling for flood insurance.

1999	CONSUMER EDUCATION	Stocktake of consumer education in financial services July 1999	Research and reports by the Financial Services Consumer Policy Centre for ASIC.

ASIC submissions

May 2008	Australian Competition and Consumer Commission - eBay International AG exclusive dealing notification N93365 - interested party consultation	ASIC submission to ACCC regarding ASIC's role as licensing authority for financial services provinded by PayPal Australia Pty Ltd.
April 2008	Inquiry into the Australian Securities and Investments Commission (Fair Bank & Credit Card Fees) Amendment Bill 2008	ASIC submission to Senate Standing Committee on Economics
July 2007	Inquiry into Home Lending Practices and Processes	ASIC submission to House of Representatives Standing Committee on Economics, Finance and Public Administration.
June 2007	Inquiry into Older People and the Law	ASIC submission to House of Representatives Standing Committee report. Includes impact of financial abuse and fraud on older Australians.
Sept 2000	Banking Code review	ASIC submission to the Review of the Code of Banking Practice
Aug 2000	Credit Union Code review	ASIC submission to the Review of the Credit Union Code of Practice
June 2000	Inquiry into fees on electronic and telephone banking	ASIC submission to the Parliamentary Joint Committee on Corporations and Securities.
Jan 2000	Inquiry into superannuation and financial services	ASIC’s submission to the Senate Select Committee on Superannuation and Financial Services

FIDO Website: Printed 01/06/2009